FAQs

Frequently Asked Questions (FAQs) – Aringa Fashion

We’re here to help! Below are some of the most common questions about our products, orders, and policies.

1. What is Aringa Fashion?

Aringa Fashion is a brand dedicated to crafting artisanal, handcrafted jewelry made with passion by local women. Our pieces are designed to celebrate individuality and elegance.

2. How can I place an order?

You can place an order directly on our official website: www.aringa.fashion. Simply browse our collection, add your favorite pieces to the cart, and proceed to checkout.

3. Do you offer international shipping?

Yes! We offer worldwide shipping. Shipping costs and delivery times vary depending on your location.

4. How long does it take to receive my order?

  • Local orders: Typically take 3-5 business days.
  • International orders: Delivery may take 7-14 business days, depending on your location and customs processing.

5. What materials are used in Aringa jewelry?

Our jewelry is made from high-quality polymer clay, hypoallergenic metals, resin, and other premium materials to ensure durability and comfort.

6. Is your jewelry hypoallergenic?

Yes! We use nickel-free and lead-free materials to make our jewelry safe for sensitive skin.

7. Can I customize a jewelry piece?

Yes, we accept custom orders! If you have a design or idea in mind, please contact us, and we’ll do our best to bring your vision to life.

8. What is your exchange policy?

We offer a 3-day exchange period after receiving your order. Items must be in their original condition, unworn, and with all tags intact. Personalized or hygiene-related items (such as earrings) cannot be exchanged unless there is a manufacturing defect.

For more details, check our Exchange Policy.

9. What if my item arrives damaged?

We take great care in packaging, but if your item arrives damaged, please contact our support team within 24 hours of receiving your parcel, and we’ll arrange a replacement or refund.

10. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this to track your order’s progress.

11. Do you offer gift packaging?

Yes! Our jewelry comes in elegant packaging, perfect for gifting. If you’d like additional gift wrapping, please let us know at checkout.